You're a business owner. You know digital marketing should be bringing you work, and you also know most agencies are better at selling it than doing it.

I'm Ben, and I founded Matter Solutions in April 2000, back when most "web guys" were still arguing about table layouts. Since then we have done the lot for Brisbane businesses: SEO, Google Ads, Meta Ads, websites and content. The channels keep changing. The rule has not: marketing only counts if it brings you work.

We run as a micro agency on purpose. Day to day, your campaigns are looked after by Victoria, our Client Director, with me involved as strategist whenever you or she need me. Two senior people who actually do the work. No juniors, no hand-offs, no jargon. And we spend your budget the way we spend our own.

Why a Brisbane agency?

One team that has done every part of digital marketing, for a quarter of a century, based right here in the city. We treat your business like it is our own, because that is the only way we know how to work.

  • Founded Matter Solutions in April 2000
  • Link building since 2001, SEO for clients since 2004
  • Google Ads qualified since 2008
  • WordPress expert since 2008
  • Brisbane based, became an Aussie in 2016
  • MBA (2004), Master of Aeronautical Engineering
  • Victoria leads your account day to day
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Thinking About Digital Marketing?

Do any of these sound like you?

Scattered Sam

I have a bit of everything running. Some Google Ads, a Facebook page, an old SEO job someone did years ago. None of it talks to each other and I could not tell you which part is actually bringing in work. I need one plan, not five half-finished ones.

Burned Bianca

I paid an agency for a year and got a lot of activity, a monthly dashboard, and no more enquiries than I started with. When I asked what they were actually doing I got jargon. I want to work with people who will tell me the truth, even when it is not what I want to hear.

Growth-ready Greg

The business works and I am ready to scale. I do not want to manage a website person, an SEO person, an ads person and a writer who all blame each other. I want one senior team that owns the whole thing and moves quickly.

Whichever one you are, we have been there with clients just like you. Let's have a conversation.

A Real Brisbane Story

What growing with one team looks like

Fifteen years, one partner

A Brisbane steel fabrication business first called us in 2010. We started with their website. As they grew we grew with them: SEO to bring in the searches, then ads, then help when they opened a new depot, added a new product line, and moved into ecommerce.

That is the value of one team that knows your business, rather than a new agency every eighteen months learning it from scratch. When something changed, Ben was the first person they called. Victoria kept the day to day on track. The work compounded instead of restarting.

Busy is not the same as effective

Plenty of agencies will keep you busy. Reports full of impressions, reach and rankings for phrases nobody searches. It looks like progress and it bills like progress. It just does not put enquiries in your inbox.

We would rather do less and have it work. That means telling you when a channel is not worth your money yet, pointing your budget at the thing most likely to pay, and measuring the number that matters: leads and sales.

Client Testimonials

What Brisbane businesses say about working with us

"Since 2010 Matter Solutions has worked with our team to grow our marketing. Ben was the very first person we called when we opened a new depot, added a new product line and began looking at ecommerce."
SF
Brisbane Steel Fabrication
Client since 2010
"Ben and his team have been super helpful throughout the three website builds. Far more cost-effective and faster than our in-house option. We're excited to begin SEO and Ads for these new websites."
MD
Multi-Brand Digital
Continence Products
"Thanks for all your consulting and guidance, our team know what to work on now."
PB
Well Known Printer Brand
Japanese Manufacturer
We Share What We Know

Teaching Brisbane digital marketing since 2010

Ben started running digital marketing training for Brisbane businesses back in 2010. From 2016 to 2019 we ran monthly Digital Marketing Workshops in Brisbane City and Sydney. Some of the people in those rooms became clients, and some are still clients today.

We would rather you understand what you are buying before you buy it. So we keep publishing: on the blog, on YouTube, and in every proposal we write. Ask us to explain something and we will, in plain English.

Where To Learn

YouTube: askMatterSolutions

150+ videos covering SEO, ads and the mental models we use to explain how the channels fit together.

The Blog

300+ articles with practical guides on SEO, Google Ads and websites.

Custom Training

One-to-one, small group and corporate sessions to fill the gaps in your team's knowledge.

Where We Work

Brisbane first, and beyond

Brisbane

We are based in the City of Brisbane on Adelaide St. Most of our clients are in the City, Fortitude Valley, Brisbane Metro and South East Queensland. We know the city, we know Queenslanders, and we like meeting clients face to face.

Gold Coast

We have clients on the Gold Coast and we are keen to help more. Ben and Victoria drive down every fortnight to get campaigns underway. Local knowledge, without the local agency price tag.

Beyond Queensland

Good marketing does not need to sit in the next suburb. Through our Sydney workshops we began working with some of the largest names in consumer electronics and digital printing. If you are outside Brisbane and want senior people for a fair price, we would like to hear from you.

FAQ

Digital marketing questions, answered honestly

What does a digital marketing agency actually do? +
A good one works out how people find and choose a business like yours, then uses the right mix of search, ads, website and content to put you in front of them and turn that attention into enquiries. A bad one sells you activity. At Matter Solutions we start with your goals, recommend only the channels that fit, and measure the result in leads and sales.
Should I start with SEO or Google Ads? +
It depends on how quickly you need results and how competitive your market is. Google Ads brings enquiries almost immediately but stops the moment you stop paying. SEO is slower to build but keeps working after the spend. Many clients run a small Ads campaign first as a market test, then invest in SEO once they can see the demand is real. We will tell you which order makes sense for you.
How much does digital marketing cost? +
It is custom, because it depends entirely on your business goals, your market and which channels you actually need. We would rather scope that properly than throw you a number to win the call. The honest first step is a conversation: tell us what you are trying to achieve and we will tell you what it realistically takes, and whether your budget is ready for it yet.
Why choose a small agency over a big one? +
With us you get the two senior people doing the work, not a junior following a template while the senior name stays on the pitch deck. Ben has run digital marketing since 2000 and Victoria leads your account day to day. Fewer layers means faster decisions, straight answers, and someone who actually knows your account when you call.
Do I have to sign a long lock-in contract? +
Not a long one. We do ask for a three month minimum to start, because no marketing channel can prove itself in a fortnight and it is not fair to either of us to judge the work before it has had a real run. After that you stay because it is working, not because a contract says so. If we are not earning our keep, you should be able to tell us.
How soon will I see results? +
Google Ads can bring enquiries within days once the tracking and targeting are right. Meta Ads is similar. SEO is a longer game, usually six to nine months to reach page one for competitive terms and longer to hold the top spots. We set realistic expectations up front rather than promise overnight miracles, because the people who promise those tend to disappear.
Can you work with my existing website and in-house team? +
Yes. We often complement an in-house marketer or team rather than replace them, and we are happy to work on the website you already have if it is fit for purpose. If it is holding you back we will say so, and explain why, before you spend money driving traffic to a site that cannot convert it.
Why does a Brisbane business need a local agency? +
You do not strictly need local, but accountability helps. We know the Brisbane and South East Queensland market, and you can sit across a table from us when a campaign needs a rethink. That is hard to get from a cheap offshore package or a faceless national agency that treats you as one account in a thousand.

Ready for a conversation?

Begin with a 20 minute chat about your goals. We'll bring the research on your website.

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