WordPress Website Maintenance
Matter Solutions maintains and updates WordPress websites for Australian businesses: content edits, plugin and core updates, backups and security, handled by senior developers so your site simply keeps working. Available whether we built your site or not.
Brisbane based, working across Australia since 2000 · rated 5.0 from 49 Google reviews
WordPress maintenance services
Available to anyone whether we built your website or not.
The website you forget about is the one that lets you down
Nobody notices maintenance until it's missing. Plugins age quietly. A form stops sending and nobody tells you. An update conflicts with your theme at 9pm on a Friday. The first you hear of it is a customer saying they couldn't get through, and you're left wondering how long it's been broken and how many enquiries it cost you.
Our maintenance clients don't have those weeks. Updates are tested before they touch your site. Backups run before every change. Someone who knows WordPress inside out is watching, so small issues get fixed before they become expensive ones. That's the real product: your website simply keeps working, and you get your headspace back.
Found first, fixed first
We spot broken forms, failed updates and slow pages before your customers do. Most fixes happen before you knew there was anything to fix.
Updates without the gamble
Every WordPress and plugin update is a small risk to a live site. We back up, test and roll out safely, so updates never become downtime.
A site that keeps earning
Fast, current, secure websites rank better and convert more. Maintenance isn't a cost. It's how your website keeps paying for itself.
Maintenance packages
One-Off Packages
2.5 Hours
Content edits, blog posts, forms, stats review, speed testing, and tracking setup.
Enquire6 Hours
Everything in the 2.5 hour block plus copywriting, SEO consulting, technical SEO, and CRO.
EnquireCustom
Larger blocks of 15 to 25 hours, custom options, one-off or repeating quarterly marketing sprints.
EnquireRecurring / Quarterly
2.5 Hours
Full-service maintenance topped up each quarter, including SEO consulting and CRO.
Enquire6 Hours
More hours every quarter for content, SEO, technical SEO and conversion work.
EnquireCustom
15 to 25 hours per quarter, ongoing commitment, repeating marketing sprints.
EnquireNo set-up fee: just pay in advance for the hours you need each quarter, or faster. And if you also take our Website Hosting & Security service, security work is never deducted from your maintenance hours, so those hours go entirely to other work.
Our maintenance process
Actioning your requests
Send the changes you need to your account manager by email or phone. They raise a task ticket, the skilled team estimates it, and once you approve we schedule it as soon as possible.
No surprises, guaranteed
If a job would take you beyond your pre-purchased hours, we tell you first. You can buy another block (it lasts the quarter) or pay an ad-hoc rate, your choice. No surprise invoices, ever.
Clear communication
A dedicated account manager watches the work and keeps you across prioritisation, planning, delivery and going live, so you always know where things stand without having to chase.
Proactive recommendations
If there are hours left near the end of a quarter, we propose improvements, from SEO tweaks to design fixes, asking one question: what would we do with this website if it were ours?
Maintenance works as a standalone service for on-demand help, and it links neatly with your SEO or Google Ads work when you have it, so the same team can improve the website behind your other campaigns.